Venue Coordinator/Concierge
We are currently looking for an experienced Venue Coordinator/Concierge to join our dedicated team in providing the ultimate wedding experience for our couples. We strive for outstanding service and value all of our employees as part of our Chateau Nouvelle team. This role reports to the Venue Director working collaboratively with the venue team, and is responsible for event bookings, event planning and day of venue coordination.
​
QUALIFICATIONS:​
-
A professional and friendly demeanor with a passion for weddings, events and hospitality
-
Excellent customer service and public relation skills
-
Strong verbal, written, and listening skills
-
Sales experience and ability to connect with clients
-
Ability to give outstanding venue tours and book events
-
Outstanding time management and organizational skills
-
Strong attention to detail, emphasis on thoroughness and follow-up
-
Ability to think outside the box
-
Must be able to work on multiple tasks simultaneously
-
Experience (or willing to learn) wedding booking software
-
Strong computer skills (including Excel and Word)
-
Graceful under pressure and able to handle difficult people with kindness and respect
-
Ability to communicate effectively with wedding planners, brides, vendors and venue staff
-
Ability to organize and coordinate day-of event schedule, from load-in to load-out, with a detailed timeline
-
Demonstrate reliability, dependability and flexibility in the workplace
-
A willingness to do whatever it takes to get the job done
-
Must comply with our company policy of background checks and screenings of the company
​
EXPERIENCE:
-
1 to 2 years minimum experience in wedding coordination and event planning preferred
-
1 year experience in sales and customer relations in hospitality industry is required
​
JOB TYPE:
-
Full-time (40-50 hours weekly depending on season)
-
Salary and Commission (Final range in $55k+)